Stop manually following up for missing borrower documents

Request documents once. Follow-ups happen automatically until they're received.

Documents — Johnson Loan
DocumentStatusFollow-ups

Bank Statements

Last 2 months

Requested

Last contacted: Today

Next: In 2 days

Then: In 5 days

Pay Stubs

Last 30 days

Received

Mar 28

Tax Returns

2023 & 2024

Not started

Following up is manual and constant

Loan officers spend hours reminding borrowers to send documents, sending repeat texts and emails, and tracking what's still missing.

This slows down deals and pulls time away from closing.

  • "Did you send those bank statements?" — sent four times
  • Borrower goes quiet. You follow up again.
  • Loan stalls because one document is still missing.

One request replaces the entire follow-up loop

Request a document once. The system tracks what's missing and continues follow-ups automatically.

No reminders. No manual chasing.

How it works

01

Select the missing document

Click "Request Bank Statements." Takes three seconds.

02

Borrower is contacted

A clear, human email goes out immediately. No templates that look like spam.

03

Follow-ups continue automatically

The system tracks timing and keeps nudging until the document is received. You don't touch it again.

Built to reduce friction in every deal

  • No manual follow-ups
  • Clear visibility into what's blocking each deal
  • Consistent communication with borrowers
  • Less time spent on administrative work

"We already have a system"

Most systems collect documents. They don't remove the need to follow up repeatedly.

This sits on top of your existing process and handles follow-ups automatically.

"I just text my borrowers"

That works, but it requires constant attention.

This replaces that loop with consistent follow-ups you don't have to manage.

Use it on your next deal

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